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Need some help troubleshooting ongoing fault

1730 Views 12 Replies 4 Participants Last post by  Resolute DTG
Hey everybody - I'm back with a new(ish) fault.

After repairing the F6 fuse issue I had a problem with a short or something burning one of the printhead cables and damaging the printhead connector :(

Putting this down to a faulty cable, I replaced all three of the cables and the head and the machine has been printing beautifully for the last few days. However, today I noticed the same burning smell coming from around the carriage and the machine immediately threw the 0001001B overheat error.

I assumed that the same had happened to the replacement printhead, but this time no burnt cable or connector, just a funky smelling head.

Now, this machine has really been giving me a headache since purchasing it, and the last few days of print is all I've had out of it since buying it a couple of months ago.

The question is - what do I do from here? There is obviously a fault causing the overheating/burnout of the head. Do I replace everything electrical head back, or just bin it?

Obviously I don't want to just throw a new head in there and have the same problem - I can't afford another £800 on a head just to kill it. Should I replace the sub board, and mainboard along with ajoining cables? Will a new mainboard be OK, or are the Resolute ones reflashed?

As I'm writing this, I can't see that I've got much choice but to replace the lot, or bin it.

I'd love to hear someone's feedback, or ideas on how I can troubleshoot this problem!

Sorry for the long post, I'm just at my wits end with this machine now :/
1 - 13 of 13 Posts
Are you sure you have put the right head in for the machine - if you haven't then this can cause overheating
Yes, definitely the correct head.
Just wondering if you have ink getting TO the printhead when you tried the replacement ??
Yes, it was printing very well. The ink was getting to it OK
Am not familiar with the Resolutes..What printer is it using?
Stylus Pro 4880 Field Repair Guide
1/17/08
The following list represents the historical causes for the 0001001B error.
• Re-seat the Print Head Cables on the Board side. 

• Re-seat the Print Head Cables on the Print Head side. 

• Replace the Print Head Cables. 

• Replace the Main Board. 

• Replace the Print Head. 

0001001B
Note: The 0001001B error code indicates that the Print Head Driver thermistor detects an abnormal temperature.

these are some of the causes of that error...Ink starvation, or ink leaks n the printhead area, can also be a cause ..
Here is another post from TS forum with some info also.

Service Req 0001001B?
Thanks for that - I don't think I've got much choice but to replace the logic board, sub board and associated cabling along with the head.

I can't afford nor can risk burning out another head. I've checked all the cabling and it's OK

If anyone knows anyone who is selling a used 4880 in the UK it would be marvellous!
Hey everybody - I'm back with a new(ish) fault.

After repairing the F6 fuse issue I had a problem with a short or something burning one of the printhead cables and damaging the printhead connector :(

Putting this down to a faulty cable, I replaced all three of the cables and the head and the machine has been printing beautifully for the last few days. However, today I noticed the same burning smell coming from around the carriage and the machine immediately threw the 0001001B overheat error.

I assumed that the same had happened to the replacement printhead, but this time no burnt cable or connector, just a funky smelling head.

Now, this machine has really been giving me a headache since purchasing it, and the last few days of print is all I've had out of it since buying it a couple of months ago.

The question is - what do I do from here? There is obviously a fault causing the overheating/burnout of the head. Do I replace everything electrical head back, or just bin it?

Obviously I don't want to just throw a new head in there and have the same problem - I can't afford another £800 on a head just to kill it. Should I replace the sub board, and mainboard along with ajoining cables? Will a new mainboard be OK, or are the Resolute ones reflashed?

As I'm writing this, I can't see that I've got much choice but to replace the lot, or bin it.

I'd love to hear someone's feedback, or ideas on how I can troubleshoot this problem!

Sorry for the long post, I'm just at my wits end with this machine now :/
You can email me the serial number and I can look at the history and age. It sounds like you need to find the cause first before replacing parts.
The R-Jet 5 main boards are flashed and a normal 4880 will not work.

Regards

Colin
Hi Colin

Thanks for the reply, I've just sent you an email through this site.

Lee
Hi Colin

Thanks for the reply, I've just sent you an email through this site.

Lee
Hi,

I have the info thanks. Back in the office Monday so will look it up and contact you then.

Colin
1 - 13 of 13 Posts
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