Hi my name is Sandra. I'm a newbie to all this. First I have a question, is anyone familiar with Artsign 54" cutter? I'm having a little bit of trouble, I have set it up, and attempted to cut. It does cut, but thats the problem, it cuts a letter and then cuts up the letter, when trying to re position itself. If anyone has an idea on how to stop this from happenin, I would appreciate any kind of advice. thank you in advance.