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Re: Has anyone else had a nightmare dealing with equipment zone??

Contact "Direct Color Systems" they are the original manufactures, the Veloci-Jet is a rebranded 1324 Solvent Printer. Since the 1324 is a solvent printer, not really designed for DTG maybe Direct Color Systems is more qualified to help you with your issues.

here's the link:

Direct-to-Substrate Flatbed Inkjet Printer | 13" x 24" | DCS Direct Jet 1324

Good luck
 

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Re: PLEASE DO NOT MAKE THE SAME MISTAKE! HAS ANYONE ELSE HAD A NIGHTMARE DEALING WITH EQUIPMENT ZONE?? Beyond a horrible experience purchasing the Vel

Maybe this can help others with similar issues's.

Contact "Direct Color Systems" they are the original manufactures, the Veloci-Jet is a rebranded 1324 Solvent Printer. Since the 1324 is a solvent printer, not really designed for DTG maybe Direct Color Systems is more qualified to help you with your issues.

here's the link:

Direct-to-Substrate Flatbed Inkjet Printer | 13" x 24" | DCS Direct Jet 1324

Good luck
 

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Discussion Starter · #8 ·
Thank You Equipment Zone Staff

Orange County Choppers would like to thank Equipment Zone staff especially Ray and Dave for coming through and fixing our DTG issues and getting the problem resolved once and for all.
 

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Issues have been resolved ~Eli @ Orange County Choppers
It's too bad that you removed your original posts with the issues so people could see *exactly* what the issue was and how it got resolved.

If you have a post with your honest experience to share...share it.

The forums shouldn't be used as a weapon just to get leverage with a company with the promise of removing your honest feedback later if they fix the problem.

That doesn't help others reading see what issues might arise or how a company handles issues that come up.
 
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