Ok, I downloaded this softer used to reset the counter..but it wount communicate i did what this other guy did in another post but still no communication. Im using windows 7 not sure if thats a problem. but listen to this right before this happen everything was working fine. i did 30 shirts the night before. when I returned the printer was on auto maint. but stayed there for like a hour. so i reset the printer and then tried to print a shirt...the color barely came out and they were all wrong. so I tried to do a head clean and it started to blink from load media and printer ready reset it again and then it starts to beep and say reset the service count some help me pls i have a order to finish.