Does the computer read the printer at all? Any power surges lately?
Hahaha isn't that the truthWhat version of Windows are you running? Has it auto-updated lately?
I had a similar problem some time back and I used a system restore to revert Windows to the state it was in the least time it worked properly. Fixed it up.
Turned out somethinig got installed in the background that conflicted with Anarip.
Another time it was an installation of Java.
Windows sucks, they need a mac version of the Rip software,
Does the computer being used meet the minimum requirements?
~Windows XP/Vista/7, 32 or 64-bit~Minimum processor and memory 2GHz, 2GB RAM
Tried a different computer?
USB cable good? Less than 7 feet long?
Latest AnaRip being used? 2.5
Tried reinstalling AnaRip?
Stating that this or that sucks and they need to blah blah blah, really doesn't help the person in need.
Thanks Eric! We were going to get another USB, ours is a little longer than they suggested. We have put the files on a usb, that doesn't seem to make a difference. I am hoping if we try another USB and go with your suggestion of the booster this will help. Thanks so much for the info.Early versions of Anarip and/or the mPower firmware had problems with filenames that began with a number or included characters other than letters and numbers. I never found out if it was entirely corrected but if your file names are like this, I would try renaming them.
Long USB cables can work just fine (forget exact length but the USB cable I use is long - 33 feet I think). If you need a long one, make sure it is called a "booster" or "active" usb extension cable and that it is a good quality cable.
Have you tried putting your ripped files on a flash drive and printing from the USB drive? If you have a specific file that always causes a lock up, I would try printing it from a flash drive. If it works, the problems is on your computer or in your USB connection. If it doesn't work the problem is in your printer.
How'ed this issue resolve? Just currious....I will report back with the "fix" as soon as we have found it!!
So, we replaced an internal and external USB cable with the higher efficiency monster cables which made a huge difference and we reinstalled the firmware, this did seem to help. We also found that we needed to recalibrate the head voltages as they were not balanced. So far, things are much better but there are still a few adjustments to be made. It's all a process! Gabe at Anajet has been a miracle worker and we couldn't ask for better support! We dealt with another tech there who wasn't up to par but Gabe has definitely saved the day and made our experience at Anajet much better!!How'ed this issue resolve? Just currious.