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What is wrong with this printer? The magenta nozzle check has a weird line in it. The image is fuzzy and the middle section is all messed up. Anyone seen this before?
It could be the encoder strip that's causing that weird warping. Try cleaning it with a lint free wipe and and alcohol.

If that doesnt fix it, check your head voltages. Sometimes when the electrical currents are uneven, they cause the nozzle checks to deflect.
 

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I cleaned the encoder it helped but still is blured and red is not printing right. The file I am printing is a 2400x2400.
Do you have an i-series (Rev.C) ?

You shouldnt need to print that high of resolution. The printer outputs 600dpi max plus you cant that type of resolution on a tee shirt anyways because its not a smooth surface like photo paper.

Is your cyan/magenta gasket draining as quickly as the others? Do a head clean all heavy. look at the maintenance station as the print head releases. Is the ink draining normally or does it seem to be slower then the other gaskets. If there is small particles that cause slight clogging in the tubes, you wont get a good strong suction when you do head cleans. That can cause the erratic nozzle checks on just these two colors.
 

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Could also be the wiper blade not completely cleaning the nozzle plate/ printhead. Ink can build up and block the jets. Replace the wiper blade and do a couple of printhead cleans to see if it clears it up. Your problem is across all printheads and not just magenta which makes me believe it is a wiper blade issue.
 

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Could also be the wiper blade not completely cleaning the nozzle plate/ printhead. Ink can build up and block the jets. Replace the wiper blade and do a couple of printhead cleans to see if it clears it up. Your problem is across all printheads and not just magenta which makes me believe it is a wiper blade issue.
His yellow and black nozzle checks are perfectly fine in the most recent photo. That's why I didn't conclude it to be a wiper blade issue. but you are correct, if nozzle checks are erratic across the entire board than a dirty wiper blade can cause that.
 

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Discussion Starter · #9 ·
The printer does not have an I on it and I'm not really sure what series it is.
I just chose that file to rule out that it was bad quality file.
All colors are draining the same after cleaning but after a heavy cleaning the cups are full and take some time to drain.

One concern I have always had is why the magenta and cyan never have a straight edge along the sides but even when the black wasn't printing very good nozzle checks the sides were always straight.
 

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The printer does not have an I on it and I'm not really sure what series it is.
I just chose that file to rule out that it was bad quality file.
All colors are draining the same after cleaning but after a heavy cleaning the cups are full and take some time to drain.

One concern I have always had is why the magenta and cyan never have a straight edge along the sides but even when the black wasn't printing very good nozzle checks the sides were always straight.
Did you purchase the printer 3rd party? If so, has it come back for refurbishment? If the printer has both the "Print and Purge" lines on CMYK+WW instead of only Whites you may still have a Rev.A or C.

When you do head cleans, are you able to clean individual color channels or or the options are only "clean all or clean white only?"

If the wells of the maintenance station are taking time to drain you may have a slight buildup in the tubes. Take a syringe, fill it with cleaning solution and put it in the wells when the pump is on.

If you have a needle syringe you can put alcohol in it and put it directly into the hole of the wells. be careful not to let it touch the rubber gaskets. they will dry, crack, and loosen if they touch too much alcohol.
 

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Discussion Starter · #11 ·
yes i will try that..
but my big concern is that on the nozzle check does not have a straight edge on the cyan and magenta which I think is causing the blurred prints.

Can this be a damper problem because the print head is not being damped by the dampener? what is the function of the dampener?
 

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Darren,

As Deana asked, you really need to let us know which revision of the printer you have. Substantial changes were made to the ink delivery system and were released with the MP5i (aka "Rev C"). If you don't have this version, you should look into getting your printer updated to the "i" / "Rev C" version.

Also, you might want to call into tech support and have them check the lot number on your magenta ink cartridge. There is a specific batch of magenta ink that tech support suspects has been causing problems for mPower owners.

If you have the "i" version and a magenta cartridge that isn't suspected of problems, look into making sure the maintenance station doesn't have a blockage (as Deana suggested). You might also want to run a 20 or 30 second print line fill. If that doesn't clear it up you could try soaking the printheads for 30 minutes in a mixture of cleaning solution and distilled water that has been warmed in a microwave for 15 seconds - simply release the print carriage and pour the warmed liquid mixture into each of the ovals in the maintenance station until they are filled to the top and then secure the print carriage for 30 minutes. Afterwards, go into the purge line fill menu which will turn on the maintenance station pump to clear out the liquid in the ovals (just go into the menu, do not actually start filling the purge lines), then run a printhead clean and see if that clears up your problem.

Good luck.

Eric
 
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