there are lots of threads on here about how to waterfall/reverse flush the head. also, you can go to the All American section of YouTube watch videos on how to do this. John (NeoUncle - Stitch Up) also has some helpful videos on YouTube.
John's YouTube Page
All American's YouTube Page
Here's some links to various maintenance videos I've uploaded:
NeoFlex DTG Daily Maintenance by Justin Choi [media]http://www.youtube.com/watch?v=9SkgFDJjvJ4[/media]
NeoFlex DTG Weekly Maintenance by John Lee [media]http://www.youtube.com/watch?v=iFDHuKiWLfA&feature=related[/media]
NeoFlex DTG Monthly Maintenance by AA [media]http://www.youtube.com/watch?v=ML8QkJsymQs[/media]
Neoflex Maintenance Flushing Printhead part 1 of 2 [media]http://www.youtube.com/watch?v=2-PqS3hzHDI[/media]
Neoflex Maintenance Flushing Printhead part 2 of 2 [media]http://www.youtube.com/watch?v=iBdUtj7xtak[/media]
NeoFlex Printing White Test Block [media]http://www.youtube.com/watch?v=BTrcLfI7KK8[/media]
NeoFlex. Removal & Replacement of Capping Station [media]http://www.youtube.com/watch?v=mNCN_bjzHLg[/media]
NeoFlex Faulty Nozzle Check [media]http://www.youtube.com/watch?v=-ys-yKX_7WE[/media]
NeoFlex Changing Dampers [media]http://www.youtube.com/watch?v=EmDhFt5cL30[/media]
NeoFlex Printhead Removal part 1 [media]http://www.youtube.com/watch?v=fy9ZSbdvOq0[/media]
NeoFlex Printhead Removal part 2 [media]http://www.youtube.com/watch?v=3SPJagHf-nY[/media]
NeoFlex Dirty White Ink Problem [media]http://www.youtube.com/watch?v=g4Lg4mx8dbM[/media]
NeoFlex Maintenance Tank Sensor Replacement [media]http://www.youtube.com/watch?v=rIM0qiELM1Q&feature=g-all-a&list=PL451D479CB047CEF8&context=G283a1f0FAAAAAAAAHAA[/media]
NeoFlex Flushing the Printhead [media]http://www.youtube.com/watch?v=HNA4Bx5Tedo[/media]
NeoFlex Printhead Removal Flushing & Reverse Flush [media]http://www.youtube.com/watch?v=sXEkfSD_HYY&list=PL4AB873E6DF5C5C79&index=6[/media]
NeoFlex Shaking the White Inks
Shaking the White Inks - YouTube
NeoFlex Bullet Camera
Bullet Camera for Neoflex direct to garment printing by Sitch-Up.com: - YouTube
NeoFlex Bi-Directional Alignment [media]http://www.youtube.com/watch?v=OangM1a_B84[/media]
Please remember, I made these videos for my use so any bad language has to be excused
Hope they help.