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Discussion Starter · #1 ·
I recently purchased a new SG400 sublimation printer. I using a mac with proper system requirements. Printer has been working fine up until this past friday, May 8th. As I went to print I was getting the message that Print Manager could not find any printer. I also got the message to update software which i did. I am getting inconsistent loading of the software now. Sometimes it gives the same message that no printer could be found. Other times it loads the print image preview, but when I select print the software closes.

Very frustrated as Ive tried the entire weekend to find a resolve for the problem with no success.

Anyone else having this issue on their mac?

Please help.
 

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Try to delete your print manager software and your printer from printers and scanners in system preferences. Then install the software. Then setup a new printer through Printer Manager following the steps in the program.
 
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