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Hi all,

I had A DTG M2 installed just the other day :) so I am very new to it all and to the forum too. I am having a problem getting the media bed to load. When I press load it does the triple beep twice as if its going to load but then the bed doesn't move. I have managed to manually load it a couple of times in order to do a test plot and have done a hard reboot a couple of times too but still no joy. Does anyone have any thoughts?

Could I have pressed something by accident in diagnostic mode when doing a big clean?

Cheers
 

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Make sure that LED for R (roll) on the control panel is illuminated, if not, turn off machine, then turn on, once booted up, press the back button once to illuminate the Roll LED.
 

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Hey guys,
I am having exactly the same issue with my M2 and assumed it was going to be the Roll LED but mine is on. Any other suggestions? I can't even seem to get it to load manually.
 
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