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I was on the line with tech support today. They walked me through a ton of steps and now everything seems to be working up to the point of sending over the image to print? HMMMMMMM If anyone has any advice tonight that would be wonderful.
We have same symptom with our DTG M2.
Can you remember what support did tell you.
It is quit strange it look like it is problem wit SW because all sensor is ok .
 
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