[olga1]

I call three times, no one answer the phone. I left three messages, no one return my calls

 

[into the T]

he is a one-man operation, so it may take some time

try email

have you gone through his support pages to see if the answer is in there?

any mod to a printer does entail some diy

when i first was setting up my cis from ross,
i had issues and emailed him, but when he got back to me i had already figured it out

what is your issue olga1?
maybe i can help

 

[olga1]

I want to know if I need color profile for the sublimation ink they sell, thanks

 

[webtrekker]

Yes, you'll need an ICC colour profile for your printer/ink combination.

What printer do you have?

 

[into the T]

ross has a page that tells you how to get a free icc profile for your printer ink and paper
go here

 

[olga1]

WF 7610 thanks