Don't don't don't. If you want to buy, then buy from the factory. That way you have a slim chance of a littel after sale help. But be warned:
The quality of the Springsun printer is awful and the service is even worse. It is like having to work on an old steam engine. Constantly breaks down until it is permanently not working.
I bought a printer from the factory - Shirley and Jason.
Just a few examples on the poor quality:
- Startup of the printer takes about 5 minutes - you have to press a number of buttons, including warning that the unoriginal parts Springsun uses can damage the printer!
- There is no measures to adjust the print height - it is trial and error for each garment you use. You can't revert to a previous setting, so if you print different fabrics you are in for a lot of work.
- Instruction manuals are incomplete and shows previous product versions. Screen shots are in Chineese.
- Every time I turned on the printer, I got different error messages. Eventually it got stuck in "Remove paper" mode, and after countless emails to Springsun, and hours trying to fix the problem, the printer still doesn't work.
- Print quality is poor - you can see the "lines" of each run of the print head.
- You can't print directly from photoshop, illustrator or any other standard software.
- Springsun printer only works with their own rip-software. Rip software only works with a USB dongle. Printer only connects with a pc through a USB port, so you need two dedicated ports on your pc to print.
- When you have an issue with the printer they send you instructions and videos with screen shots in Chineese ! Impossible to figure out what is what since layout is not the same as in English.
- No warranty on the product. If it doesnt' work, like mine, you have to pay.
If you still want a printer, you are wellcome to buy mine
