Yes I purchased the crystal press II and have already sent it back..first off it didn't work with any of my stones (that I have 10's of thousands of), nor the pellosa or the swaraski (sp). So I called and they said I would probably be better off purchasing their stones..which I did. It worked one day, then stopped working..sent it back and they said the little mouth had dust in it and it had clogged the sensor and that now it works great..of course it would there are techs there. They refunded me my money, but made me pay, NOT to ship back to them..by the way 104.00 by fedex..but the shipping TO me..by the way $275.00 which is what they charge all their customers...hhmm handling charges almost 3 times more than the actual ship charges!!!! And they had the audacity to tell me that I actually saved $100.00 by not paying to ship back to them...so buyer beware..a little thing like dust can ruin a whole days production which is bad if you're trying to use this machine to pay itself off.hey, is there anyone else out there that's using the ioline crystal press these days? i was thinking of getting one in the near future. i thought i would have attended a show this year and i would see them there. but, no such luck. if anyone else has recently purchased one...let me know what you think.