Watch the webinars and practice before your onsite training. The software will tell you when maintenance is due and it will walk you through it with photos, so don't waste too much of your training time on that. Learn how to troubleshoot thread breaks and don't be afraid to use a brand other than Maderia. I use Iris. I have not been able to run any design on any of my 5 machines with Maderia with no thread breaks. Learn which backing to use on each fabric type. Practice hooping. Have fun, they can produce some amazing designs. Oh yeah....small lettering. It can be a bear, but you will likely do alot of it. Don't let the trainer leave until you have it figured out. Good luck.