I think that we need one of these for this post. It was fun and I guess that needed to be said were. Hope we can all keep our cool. Just take care of the customer and remember that we all need to make a livelihood and that each customer is special because they have paid a lot of money for the product and we should make good machines and not make our customers guinea pigs. This market is in its infancy but if it wants to stay the customer should come first. They are good people that have put everything they have into buying a machine. Customers should be educated too, and its their responsibility to learn. I can't tell you how many people have refused training and wish they did get it because they messed their machine up. There can also be lemons too. Not all machines are lemons but if there is a known bug the machine should be upgraded at no additional cost. Just my opinion
With all this said I think that Chuck is a good guy and goes out of his way to help some of the Anajet users and he doesn't have to. I talk to a lot of the people he's tried to help out that somehow ended up in my lap, not by referral. It may seem like he sells the machines but he doesn't. Have yet to test out his shirts, by the way Chuck I need some "hint"