T-Shirt Forums banner

1 - 20 of 33 Posts

·
Registered
Joined
·
1,526 Posts
Discussion Starter #1 (Edited)
Is the Flexi-Jet printer still being developed? (or, personal therapy time with Jerid and Justin!)

Awhile back, we all heard some talk about a possible "Flexi-Jet 2" machine; I have not heard any rumblings about it, since then, but who knows? It could have just been a rumor, or it could be under lock and key right now, until it is done.... At any rate, I clicked the Belquette banner at the top of the forum, today, and it took me to the main site; from there, I decided to see what they had to say about the Flexi-Jet platform (which, at the time, was not quite on par to keep up with serious production, which is why many of us ended up selling our machines for huge losses).

Interestingly, I saw this posted on the Flexi page:

Flexi-Jet Printer
BelQuette still develops advancements and regularly updates the Flexi-Jet platform to keep its' users on the cutting edge of technology. This is one of the benefits of having an American designed and manufactured product. We design all of the architecture and publish the updates as they are proven to get the latest technology into our users hands…where it belongs. From developing the first viable 4800 based machine to top-notch support, BelQuette is there for our customers all-the-way.

My question is, of course: is Belquette still developing and advancing the Flexi-Jet platform, as stated on their website? If so, what was the most recent advancement to the machine, that would make it different than it was at the time that I owned mine? I imagine, since it has been several years since I had my machine, that there have been countless advancements since then; maybe some of the earlier ESD-related problems are gone? If so, I know of a few semi-local Flexi owners who would be interested in getting their machines all tuned up with the latest hardware upgrades...

 

·
Premium Member
Joined
·
4,202 Posts
Justin, yes there are still things being developed. But as you know, prematurely stating anything leads to many problems if they don't work out accordingly. So let's just say, things are kept under wrap until closer to that target. Which at this point isn't even slated for this year.

Touche??
 

·
Registered
Joined
·
1,526 Posts
Discussion Starter #5 (Edited)
So there are no tangible developments that you care to tell the public about, despite what your website claims? That's all I'm trying to figure out here, but you guys never answer straight-up questions...

Directly from your website:

"BelQuette still develops advancements and regularly updates the Flexi-Jet platform"

So...... Regular updates, eh? None of the Flexi owners that I have spoken to, have heard about these advancements. So again, what I am asking to ANY Belquette rep who cares to answer a direct question: WHAT are the "advancements" and "regular updates" to the original Flexi, that Belquette has developed? I don't feel this is an unreasonable question, since you boast about them on your website, and I am indeed curious as I was an early Flexi adopter.
 

·
Registered
Joined
·
1,526 Posts
Discussion Starter #7
No, but for once I would like Belquette to actually stand behind the claims that they make. Seriously Jerid, why are you guys trying to so hard to dodge the question? This is exactly the kind of behavior that I pointed out when I stopped doing business with them in the first place, which YOU have told me up down and sideways that they have changed as a business; I don't see that.

When I first went over to the Flexi side, we (ie, you, me, Tom, Mark, etc) used to berate the T-Jet gang for constantly promising things (either online or at trade shows) that never came to fruition, or simply never worked right, or were just nothing but hype to sell products - if they couldn't back up their claims, we were all over them..... Apparently, you have forgotten this, but as a machine owner who has been BURNED by several companies in the past, I have not. In fact, I have become even more adamant about holding companies accountable for their claims (truth? lies? or just fluffed up marketing?), since they DIRECTLY AFFECT the end users and potential end users.

Considering I dropped well over $30,000 into Belquette when I was a machine owner, I think the least they could do is back up the claims they are making on their website, when a curious former-owner like myself asks. But once again, I stopped spending money with them for reasons like this, so I am not surprised; I was just checking your theory, Jerid, about Belquette having changed so much since "way back then". The Mod may be a decent machine, and they probably (finally) hit something right on the head with the bagged ink systems; however, I see the same half-truths I am used to seeing, and the same "assuaging customers concerns without actually doing anything about it", regarding the Flexi. Maybe I am wrong about that, but you guys sure expend more energy trying to rebuke me than you do trying to back up your website claims.

Let me ask you something, Jerid - since you seem to feel that a manufacturer or distributor ONLY needs to answer questions about their machines to people who own them, then why do you continue to pop up in the Neoflex forum, grilling Peter about his machine quality / customer satisfaction rate / etc? Next time you pop up and try to take jabs at another brand, I am going to copy and paste your responses, to me, when I ask about Belquette's products.
 

·
Registered
Joined
·
1,526 Posts
Discussion Starter #8
Justin, would you like Belquette to update YOUR Flexijet?
PS - Yes, I would have LOVED them to do this, but the offer comes many years too late.... I had to get rid of it because I couldn't wait around for them to fix something that was under-developed. I got tired of being a guinea pig.
 

·
Premium Member
Joined
·
4,202 Posts
I think you have your timeline incorrect. When you took possession of your Flexijet, I no longer was a part of Belquette/DDM. So I wasn't berating Tjet for anything, if you can recall, I wasn't even around.
 

·
Registered
Joined
·
1,526 Posts
Discussion Starter #10
Oh, then you must have forgotten about the period of time when I was on Scott's forum, and you personally found me over there and convinced me to switch over to Brian's forum, then convinced me to fly to Orlando for the trade show to meet with you and Tom to go over the "ground breaking" machine you were trying to rep at the time? Didn't we stay in the same hotel room, Jerid? Don't tell me I got my timeframe wrong..... I put my deposit on the machine as soon as I got back to California, and THEN you got cut loose by Peter (I see you still have a grudge about that) and Tom took over from there, while I waited for my machine to arrive.

Just because you weren't there when the machine ARRIVED, doesn't mean that you weren't the one who sold it to me Jerid. You just happened to get booted shortly after Florida. Remember, all of your clients got shifted over to Tom, including me?
 

·
Premium Member
Joined
·
27,691 Posts
Can we all just agree that you guys have some history that you need to resolve (off the forum) so we can get back to the actual topics here :)

Maybe another member of the Belquette team will see this thread and be able to address your question, Justin.
 

·
Registered
Joined
·
1,526 Posts
Discussion Starter #12
Jerid and I are trying to keep our boxing match out of the public eye, and instead, between heated private messages. :D

We'll try and keep it from spilling over here, but understand that much of what we are fighting about is directly related to this industry and is actually important to more than just Jerid and myself. While it certainly may seem heated, it is because we are both passionate about what we do and we both want to get our messages across. People need to be allowed to have heated, emotional debates around here, or we'll all just be a bunch of politically correct ninnies who sit around and complement each other all day.

---

Kevin didn't want to answer the question, either, so maybe Mark or Renee could take a crack at it?
 

·
Premium Member
Joined
·
27,691 Posts
People need to be allowed to have heated, emotional debates around here, or we'll all just be a bunch of politically correct ninnies who sit around and complement each other all day.
There's nothing wrong with people disagreeing and debating. People do it all the time around here.

However, I think most would agree that there comes a time when enough is enough and things get taken too far. Unfortunately, as the admin, it's up to me to draw that line of what is "too far" and not everyone is going to agree with that call all the time.

But understand that much of what we are fighting about is directly related to this industry and is actually important to more than just Jerid and myself
Sometimes it is and sometimes it isn't. But going into who shared a hotel room with who years ago and similar posts just don't seem to be relevant to getting help and information now that's useful to the whole community.

Kevin didn't want to answer the question, either, so maybe Mark or Renee could take a crack at it?
Hopefully...then we can get this thread back on topic :)
 

·
Registered
Joined
·
1,526 Posts
Discussion Starter #14
Sometimes it is and sometimes it isn't. But going into who shared a hotel room with who years ago and similar posts just don't seem to be relevant to getting help and information now that's useful to the whole community.
Ok, last time then we can keep it on track - it is unfair for you to point out one small comment that was made, amidst a PLETHORA of other information that was being discussed; you make it sound like we were discussing a vacation on the coast, or something. Yes, we were also referencing personal history, but in the context of illustrating when, in fact, Jerid was a dealer for the Flexi-Jet and whether or not it was him who sold me my machine... This goes directly towards what we were discussing, and I don't think you should automatically assume that any mention of personal history is "off topic". This stands to support the original argument, which was Jerid's original involvement with the Flexi-Jet and ultimately my continued concerns about the company over-promising and under-delivering (which, in case you missed it, certainly affects the community as a whole, as does any other information the community can glean from current or former machine owners, that can help them make more informed and educated decisions in the future).

But yes, I will concede that we certainly fill a lot of space with our arguing. We both promise to try and behave. :rolleyes:
 

·
Banned
Joined
·
877 Posts
Justin
I can tell you from my personal experiance, the Flexi-Jets NEW version 8 chip is a big improvment in helping with the reduction of noise and the new grounding that was suggested really has helped and YES I have done several Flexi's with the above and NO I am not selling or working for BelQuette and I am still doing my own thing :) and of course we now fully understanding the correct maintenance has helped but we had to learn by ourselves ;)
"My Flexi L is still running to this very day"
DAN
"HAPPY PRINTING"
 

·
Registered
Joined
·
804 Posts
Justin,

Wow...go away to train new customers and all of this spills out.

Do not assume that you know me, nor don't answer for me. It's not that I don't want to answer your loaded questions, as you and I do not have any personal history, but I will.

BelQuette still develops advancements for the Flexi-Jet platform. As Dan mentioned there is a version 8 chip which addresses some issues and streamlined the Multi-Pass functionality of the base unit. We are also working on a PrintsRite Ink Delivery system version for the Flexi-Jet.
 

·
Registered
Joined
·
1,526 Posts
Discussion Starter #17
Do not assume that you know me, nor don't answer for me. It's not that I don't want to answer your loaded questions, as you and I do not have any personal history, but I will.
What is wrong with you Belquette people, that so many questions are met with this kind of response and poorly masked hostility? Why can't you guys just answer straight up questions with straight up answers, instead of trying to make everything a personal game? You guys act JUST like Scott used to - it is really incredible; if you don't like the person asking the questions, make trite little comments and claim that anything negative is a result of a personal vendetta, rather than a very ACTIVE, long term member of this industry seeking more information (surely, I seek knowledge and information of the latest developments from all major machine manufacturers, except for Belquette whom I am seeking to bring down single handedly by inquiring about their products.... HOW DEVIOUS OF ME!!!!)

If you guys would rather play the cloak and dagger game, go for it; but for a company to say that anybody asking you to actually detail these alleged advancements you claim to "continue to work on" for the Flexi, is a "loaded question".... Well, maybe you guys shouldn't make vague claims on your website of technological superiority, if you don't want people to inquire about it - especially when I once owned this "technological marvel" that is a Flexi, and I would be one of the FIRST people to be genuinely interested in whether or not you had actually succeeded in making it work right.
 

·
Registered
Joined
·
804 Posts
So...... Regular updates, eh? None of the Flexi owners that I have spoken to, have heard about these advancements. So again, what I am asking to ANY Belquette rep who cares to answer a direct question: WHAT are the "advancements" and "regular updates" to the original Flexi, that Belquette has developed? I don't feel this is an unreasonable question, since you boast about them on your website, and I am indeed curious as I was an early Flexi adopter.
The latest "regular update" is the 8th chip version for our base unit which most Flexi users are aware of, and most have. The "advancement" is the ink delivery system which is not available yet, so maybe not ALL Flexi users know about it. BelQuette has always let the DTG community know what they're up to whether or not the project actually comes to fruition.

Kevin didn't want to answer the question, either
If I'm away on business and I do not reply to your postings in a timely fashion, it's not because I don't want to answer you. Maybe I don't have the time. Please do not make any assumptions about how I feel or how I should delegate my time.
 

·
Registered
Joined
·
178 Posts
I know this is an old thread, but I'm currently looking into buying my first DTG for my screen printing shop, and all these "feuds" and bickering between reps who I'm possibly talking to about forking over thousands of dollars is making me nervous!

I'm trying to research different machines on these forums, and all i keep finding is the same group of disgruntled people bashing one another and their respective products.

Are there any sane people i can talk to?
 

·
Registered
Joined
·
265 Posts
I know this is an old thread, but I'm currently looking into buying my first DTG for my screen printing shop, and all these "feuds" and bickering between reps who I'm possibly talking to about forking over thousands of dollars is making me nervous!

I'm trying to research different machines on these forums, and all i keep finding is the same group of disgruntled people bashing one another and their respective products.

Are there any sane people i can talk to?

try not to get taken by the feuding .. there are stories behind it all .. but to guys like you and me.. it does not mean much

there are good machines out there .. do your research and trust your gut.

I own a flexi L model now .. only suggestion is dont go in blind .. these machines like to print .. and require daily / weekly and monthly maintence you must keep up. Kinda think of it as a baby .. they need to be taken care of to make it profitable .

But in the end they do amazing prints...
 
1 - 20 of 33 Posts
Top