Wow, talk about hijacking a thread... all this talk of eating bugs in the Nam and who is pointing guns at who... seriously?
Look at it this way Peter. We've been in this trade for over 20 years. And at every juncture where we felt the need to take the plunge and expand our service offerings, we have ALWAYS contracted out those services first. IF after a period of time it looks like a profitable market segment that we want to bring in house, THEN we go out and buy the equipment, hire the operators etc.
We did the same thing 20 years ago with Stahls, we bought custom cuts (I think that's what they called it.) After a while we added our own plotter and all I buy from Stahls is roll goods. Same with kiss cut appliques, now we have our own laser and do our own digitizing. Same thing with embroidery, contracted it out, then bought one machine then more. And we still contract out some orders when it is better for us to do so.
Right now we want to venture into DTG. And once again I want to contract it out for a period of time before I spend the big bucks and hire another employee. My Rule #1, all contract service providers must be contract to the trade only. And I'm confident Stahls fits that requirement.
You know, you could have been proactive in helping your customers by offering up a few who do indeed provide contract only DTG services, now that would have been a positive thing to do.
But alas, I don't see where your little Pepto Bismol rant accomplished anything except to scratch AA off the list of potential suppliers if and when we do decide to buy. But hey, all the best to you and yours.
And thanks Jodi and Cara, I didn't mean for this to get weird, I just wanted to know if you were offering the services.