New Milford is THE PITS!!! I will never order from them again. I placed an order on Oct. 20th and today is Nov.13th...still no paper or refund (even though both have been promised numerous times now). Every time I contact them they either stone wall me or give me some lie to stall and prolong the process. John even told me that my paper was out the door and in the mail over a week ago...still no paper. He never sent it. He's also been telling me for over a week that he'd refund my money. Lies as well. This is not the first time they've screwed me over. Once I got a "bad batch" of iron all and was told it would be replaced...guess what no replacement. Once I ordered 50 sheets of something and received 25. Another time it took over two weeks for my order to arrive...which was supposedly due to their supplier being affected by a hurricane. I actually believed that one until this recent experience. NEVER AGAIN. I am warning everyone right now never order your supplies from them. They sweeten the deal with great discounts and promotions, and their products are superior so I know how attractive they are at first, but they will screw you over, if not at first then eventually down the road. They haven't had any iron all dark for weeks...for over a month, and they still don't have anything on their site indicating that they are out of stock. They're more than happy to keep taking the money of other struggling small business owners without having anything to ship them. This is unbelievable!!!!!!
