I understand that the printer is extremely temperamental. There is still one thing I don't get though: if the problem is the printer and not user error, why can some people get good results, while others can't? Are the printers manufactured inconsistently?.
The printers when they were first sold only could print on white or light colors and people had fewer problems. I would say then if someone had an issue you could deem it "user related" provided they kept their machine clean.
However, the problems really started when "white ink" was released.
Anyway, the simplest thing to say is that "the chemicals" in the white ink can slowly wear down the printheads so problems "arising" from person to person could be due to this. Or... there are times people get what's called "ink starvation" the ink is not flowing/going through the tubes of the bulk ink system like it should.
Is this a user error or because they didn't clean their machine "NO".
Recently they released a "new bulk ink system" that is supposed to solve a lot of the issues people are having with ink drips, ink starvation, and to help with laying down more white ink and in a more efficient way.
So why can one successfully print while someone else can't? The problems could vary but i think this post is very enlightening;
Shortly after the person posted the above message on both usscreen's board and on the board i gave the link to this was posted.
Many people are saying "this has helped" tremendously with the issues they have had.
So... if in fact the new bulk ink system solves a lot of the issues people have been having then one can deem it was related to the bulk ink system.
So one person may have had a "bulk ink system" that works fine using white ink and someone else had a bulk ink system that was operating faulty.
Unless there are external factors such as those, then if some people get good results and some people don't the problem must come down to user error (which is not to say it isn't due to an external factor, but so far no-one has labelled what that could be).
The external factors are that these Desktop Printers modified to be used as DTG Machines are being used in a "New Way" therefore not all issues related to using them as a DTG Printer are known. Just the problem coming to light about the bulk ink system shows this. They've also released a "fan" to help reduce the fibers getting into the machine so this will cut down on some of the cleaning but one has to "pay" for that piece of equipment if they want it.
One could go on and guess at all possible senerios but simply put my original statement or post was related to "not everyone" having problems with their machine can be labeled as "user error" or "they didn't clean their machine.
Atmgi: I am not attacking you. You points on how you care for your machine, etc. are definitely important and should be practiced and I agree will cut down an a lot of issues.
I just chimed in to say not everyone having problem is related to them "Not being experienced" technically and/or have not cleaned their machines.