Hey, just want to thank Jerid for being a total pro.
After posting on this forum a small problem we were having a few days ago, Jerid took it upon himself to just call us to resolve it.
Fixed the issue and also went out of his way to make sure we were completely up to date with upgrades etc...
If anyone is wondering about belquettes customer service/after-purchase care you don't have to worry, they really make sure you are getting the most of your machine!