T-Shirt Forums banner
1 - 4 of 4 Posts

·
Registered
Joined
·
3 Posts
Discussion Starter · #1 ·
Hi, I have an ICOLOR 560, my latest issue among the numerous one is that it doesn't respond. On the Prorip software, it shows as printed but the printer doesn't respond to print. All cables are connected properly, even rebooted my laptop a couple of times
 

·
Registered
Joined
·
4,599 Posts
is there a backlog in the printer que?

any error on the printer itself?

can you print directly from a thumbdrive bypassing your computer and/or try a different computer?

is the printer listed in your devices manager?
could be a windoze update, try re-installing the program
 

·
Registered
Joined
·
3 Posts
Discussion Starter · #3 ·
Thanks so much for responding. No error on the printer itself and nothing shows on the printer queue which is strange. Now when I take the printer cable out, it does register an error message in ProRip. I'll try to take a picture or vid tomorrow and post. Not sure how to print from a thumb drive but I'll try.
Thanks again.
 

·
Registered
Joined
·
4,599 Posts
maybe a firewall issue, does your rip need to be connected to the webz?

communication breakdown somewhere, try restoring to a point when everything worked (turn off all windoze updates, a dedicated laptop w/o internet connection is always a good option)
 
1 - 4 of 4 Posts
Top