[sewinked]

HEY! I'm new here so someone please help me out! I am trying to start my business and first I must get my t-jet (basic red machine to print) to print. I bought it off of e-bay and it came with the new white ink upgrade and all the fastartist/fastrip software. I have installed everything and even got the machine to print just a basic text without the fastartist, but now that i have fastartist/fastrip installed it won't print. I did my artwork clicked print to fast rip, then clicked print icon in fastrip the info spooled and then gets to 27% on status and just stops. The printer never tries to print anything. I have checked the ports, uninstalled and reinstalled. WHAT DO I DO??? It may be something simple that my tired mind is missing after several days of troubleshooting but i am not very computer savy so someone please help me out!!! Thanks!!

 

[sunnydayz]

Re: I need help!

Have you tried printing a different file to see if it is having a problem ripping that particular file? What format is the file? Is it vector? Sometimes with vector files they dont spool well and need to be converted to bitmap first. I would make a copy of the file first and save it as a different name, then take one copy and convert it to bitmap and rip that and see if this works. I have an HM1 so I am using a completely different rip, but I have had this issue with files before and this has worked.

If that does not work I would also try uninstalling the rip and doing a clean install, as something may not have installed properly. I have also had this happen when upgrading my rip. Also make sure your ports are correct. Hope this helps

 

[equipmentzone]

Re: I need help!

Did you get the security dongle for the FastArtist software with your purchase? Do you have it plugged into your computer?

Harry

 

[CoopersDesignCo]

Re: I need help!

Have you hit "Load" on the printer? Sometimes I do all of the same things, but forget to "LOAD" the shirt, and it will wait for me at around 22%-27%
Hope this helps...

 

[sewinked]

Re: I need help!

I will try that thanks for the help let you know if it works!

 

[sewinked]

Re: I need help!

yeah i didn't get the dongle at first but they sent it and these are post dongle problembs

 

[sewinked]

Re: I need help!

I could definatly see myself doing something like that but not this time i wish that was it! I am SO frustrated right now! I have people asking for big orders and i can't even get a test shirt done. Thanks for the help!

 

[calitrendz]

You need the dongle! Without that you can't send print commands from the computer to the printer! That is a must!

 

[Titchimp]

You need the dongle! Without that you can't send print commands from the computer to the printer! That is a must!

They said they have the dongle

 

[calitrendz]

They said they have the dongle

ah, didn't catch that, make sure that the program is compatible with your windows operating system and make sure that you drivers are put in correctly. If you don't know anything about computers try to learn very quickly because this is a digital machine and you will need to have some computer knowledge on how to run it! Certain programs aren't compatible with certain operating systems.

 

[sunnydayz]

I would hope he has it fixed now This thread is almost a year old. Who knows maybe he will come back and let us know what the solution was

 

[calitrendz]

oh wow didn't realize that! I was up late last night looking for a solution to my problem with my machine and found this thread.

 

[sunnydayz]

Hi Anthony, what problem are you having? Maybe we can help

 

[calitrendz]

I can't get my t jet to print. When I send a print command to the blazer it just sits at the front. I know that it is a driver problem because in the history log, it says this
*** Permission error loading driver ***

followed by a lot of other information. I didn't see anything that told me that the usb was closed so I know its not the usb cord. I have uninstalled and recovered my computer and installed the fast rip program again and again. Deleted the folder etc. I have also downloaded the new epson 4880 driver. Imachinegroup.com told me to go to their website and pull up the support page and download two files and then put them into the fast rip folder but I forgot which files they told me to do. I am going to call them soon.

 

[sunnydayz]

It sounds like you have covered all the normal things it could be. And your chips don't need to be reset, or your maintenance counter? It does sound like a driver issue though. I would try either IMG or equipment zone. Either of those should be able to provide the files you need. Hope you get running soon.

 

[calitrendz]

Yes I have, I am glad that the printer actually turns on now though. I had gotten it fixed because nothing would power on. I got through the worst part. Thanks for the help.