Welcome to the forum! This post is a year old. You can do a search on the forum for Redsail to look for other post; however I will save you some time and let you know that most of the posts will be asking for help using them, with little to no replies. I know this doesn't help you with your issue...just passing on the info.hi C same with me, i need to cut using my RS720c Redsail plotter for my Transfer paper possible po ba? Thanks!