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I'd offer a 100% return policy. Although they would have to return the product and pay the cost of postage.
Good Morning.

I wanted to follow up on this subject.

If you allow returns do you:

-Charge a restocking fee?
-Pay for the return if it is your fault?
-Have the customer pay for the return and you provide free shipping on the exchange (if it was your fault)?

There are other scenarios but I think you know understand the gist of my inquiry.

Thanks in advance ofr your thoughts on this subject.

Mykl
 
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