My film for screen printing did jam up once but I don't remember having this kind of problem. Did you try turning off the printer? I will look for more info.
Yeah, that is my plan for tomorrow, but anywhere that has a 1400 is closed for the night....Was hoping it was some kind of glitch someone could help me with.....I have never heard of that message. If tech support can't help you and you are under that much of a gun, I would run (not walk) and get another printer.
I had to edit this.....This is why I always keep a spare printer.
OK...After some helpful advice from the previous posts and some digging on the internet, I found out that Epson has a download that resets the counter right on their website....
WOW ... Thank you! That worked for me!!