ok, it could be the head.. or there could be a clog.
If you can take out the plug and soak it in cleaning solution.. try and find a cup/rectangle bowl and soak it ...don't submerge it all the way in the solution just the lower part of the head keep the top part as dry as you can (the top pointed things lol)
this is very very very tricky you can damage it more...but you can save it by doing this...
If you do not have the cleaning solution..use 50/50 Windex w/ammonia
50% water and 50% Windex... let soak overnight (every few hours check to see if any magenta is falling out best bet is to use a clear bowl so that you can see the colors dropping..
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