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Hi, everyone!

I started my t-shirt brand this year, and I'm still learning a lot of things.

This is one of the prints I developed. We used the same proccess of CMYK Process Print, but with 3 special colors instead of CMYK. In this case they were light orange, pink and dark brown. Shirt is 100% cotton.

http://i.imgur.com/dLXybW2.jpg

Some of the people who bought the shirts are experiencing light discoloring, nothing offensive.
But one girl, just her, has all her shirts discolored (a lot) when she washes them. And the only difference in the way she washes her clothes from mine is that she uses liquid soap, while I use powder soap.

http://i.imgur.com/tP4sLj7.jpg

Has this ever happened to you? Can you imagine why it discolored so much?

Thank you!
 

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Yes, that would be my guess too. How are you going about curing them?
 

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Potentially it could be that a base layer was over flashed. It looks on my phone like the light skin colour may have been used as a base (phone too small to check) and the top ink is falling away.

Either way, it appears to be a curing issue, as mentioned.

If that customer has any left unworn and unwashed, take it back to the printer for another curing and rewash to test.
 
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