Hello everyone. I am sorry about the screaming title but I really need your help please...
I recenatly bought a heat press from Anhui sieki china. I bought a new press and recived a completly broken item due to poor packing. the item is not usable. I have pictures.
I purchased this item in ALIBABA site. I claimed for full refund but the company would give me only half of it. ALIBABA told me they will do whatever they can but they can't promise me a refund and I should contact cietac - and ask for thiere help. my question is- based on your experience, will I ever get my money back? or is it best to just accept the half refund?
thank you!!!
I recenatly bought a heat press from Anhui sieki china. I bought a new press and recived a completly broken item due to poor packing. the item is not usable. I have pictures.
I purchased this item in ALIBABA site. I claimed for full refund but the company would give me only half of it. ALIBABA told me they will do whatever they can but they can't promise me a refund and I should contact cietac - and ask for thiere help. my question is- based on your experience, will I ever get my money back? or is it best to just accept the half refund?
thank you!!!