Apparently you purchase something different from another person. My name is Joe and I have never had a guy named "Gary" work for me. All of my products are shipped within 1 business day and I haven't had to send out replacement parts simply because the E-Z Press just does not break. I offer a full 100% money back refund on the E-Z Press. No questions asked! My feedback on eBay speaks for itself. Feedback on eBay is more accurate now since sellers can not leave retaliatory feedback for neg feedbacks left.Hi There,
I am new to these forums & came across your question about e-z press. We had a terrible experience with Gary. Do not spend your time and money with his process. His customer service is terrible -- he tended to yell at us after the sale when we had questions. The item took 2 extra months on delivery, and came to us all bumped and scratched up. Replacement parts were promised and never sent. Its an ugly story. Please stay away from E-Z Press !!!!!!!!!!