my hanes sublimation software installed just fine to my Acer AZ3101-U4062 WiFi 21.5 All in One Touch Screen PC,2.8 AMD ATAHLON II X2 PROCESSOR 240e DUAL CORE, UNMATCHED 8192MB (8GB) RAM DDR3, GIGANTIC 500GB,WINDOWS 7, WIRELESS KEYBOARD, 8x SuperMulti DVD±R/RW drive, but when i open it an choose my design shirt/apron/etc it force closes everytime im at a lost on this ive tried everything an it works just fine on my other computer which is an older model please held me????????????? has anyone else had this problem?