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Discussion Starter · #1 ·
Right gents, two questions for the knowledgable if I may, but first a little history of the machine. I bought a used GX24 in very good condition, the picture showed all cables and software disc. On collection though he said the disc was damaged so gave me a memory stick, which wouldn't load. The seller then emailed a link through he said was from Roland GB, this loaded no problem. However, the text in the program (Cut studio) to change cutter settings does not highlight, it's there but feint and does nothing. Problem is no matter what I set the cutter speed to in the cutter, it changes to 0 when work is sent to the cutter.
Would this be a demo version of Cut Studio Roland sent him (do they even do one?), or he's acquired and forwarded to me.
Second problem is when the vinyl is fed out of the cutter the machine squeals quite loudly,after using a Graphtec for a couple of years I find this quite strange? Any opinions on this?
Thanks for reading gents, any info appreciated.
 

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Discussion Starter · #3 ·
This is probably not the solution to your cutter issue,, but I would try changing the cutter speed in the software as well as manually on the machine.
That's the problem, I can't. The cutter adjustment sections aren't highlighted, just feint as though not available. Wondering if it's a demo version he sent me with section knocked out being demo (if they do a demo version that is?)
 

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Here's another idea.

Did/does Cut Studio come with a dongle? I don't know the program, so...

If you have the dongle (iow: can prove a legally bought program) I would contact that software company and see if they can help.
 
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