Welcome to the forum, Oliver. I've noticed the same thing. "Let me mull it over for a few days, weeks, or months and I'll get back to you." I don't have a physical store; I work from home so I don't have any customers that come to me. I have to find them and that's been my biggest nemesis, I hate cold calling and am not a good saleswoman. Granted the products sell themselves, but it takes talent to get to the point of being able to show someone what I can do. Frustrating if nothing else.