Discussion Starter · #1 ·
I have a Graphtec CE5000-60 and everything is working fine. EXCEPT, when I load black Thermoflex vinyl the sensors do not recognize the media. This does not happen when I use black outdoor vinyl because it has a white backing. For example, I load the media under the pinch rollers and clamp down. The cutter asks Roll 1, Roll 2, or sheet feed. Whatever I choose, it reads the width and rolls out. When it rolls back in, it just keeps rolling and the vinyl goes out the back. I got by this by taping white to the back of the black vinyl. Is there anything I can do to prevent having to do this? It doesn't want to track too well.