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Discussion Starter · #1 ·

I am definitely a newbie. I recently purchased the Graphtec CE6000-40. I am running MAC OS, and after installing the Graphtec software, when I go to test the communication between the plotter and my computer, I continue to get a message that reads "load media" as the status as oppose to the 'ready' status.

I tried to trouble shoot the problem by:
- Turning on and off the plotter
- Checking the Connections
- Verifying the minimum computer settings
- and reloading the software

The only thing I have not done was ensure the plotter language is set to Standard (cannot find the setting).

If anyone understand what could be causing this communication issue, please advise.
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