[Anamootoo]

Photoshop CC
1430
Cobra Inks- and profile.
Texprint mug paper from cobra
Rhinocoat mugs from JP

I created a graphic for a mug set that uses a light gray - d1d1d1 as a font color. When I subbed it, it can out tan. So I went back and changed it to 00000 and desaturated it. Still tan. So I went into color picker and chose a gray from a blue area. Still tan. So I dropped the icc and let the printer manage. Still tan.

Can someone advise me on what the heck I can try to get a gray. I would just leave this one alone but the graphic has two silver rings hanging from the text and both the rings and the text look gold. I took down the listing for it, but two have sold and I really need to get them done.

Thanks for any help.

 

[lben]

Is your black ink empty? If you have a CIS is there a bubble in the line? Your print head might be clogged where the black ink is. Also somewhere when you tell your printer to print in the settings there should be a use ICC profile or something like that.

 

[twnfinn]

why don't you print a small color chart with different variations and couple gradients and press it to 100% poly. If all comes out good then the problem is with the mug. Profiles are made for specific materials / temperatures / times / pressures. With hard substrates the timing alone can make a huge difference.

 

[Anamootoo]

Thank you both! I kept playing with the Hue/Saturation and finally got a workable color. I made color charts that I pull from but I didn't make or test any grays because I just assumed my black was fine - why would gray be an issue? I thought my black ink would be used for all black. Lesson learned. I think it might be time to break out that color management book I bought.

 

[twnfinn]

The best thing is to make an profile for the combination being used but sometimes if you just need to make a sample for example and the pressed picture is mainly one or two colors its quicker to just press a pantone chart on the part, pick the color that looks good and change the file to be that color (even when it looks wrong on the computer). For full color things this of course does not work at all.