GCC Greatcut Repeating cut

jake2013 · Mar 21, 2014

I seem to having endless problems with this.

This time i installed the 30 day few trial and the program worked well, after the 30 days trial ended, i installed the full version.

But now every time i am using the programme to cut a design i end up with four or five simultaneously so i have to end the programme manually.

So the designs are the ones i have used before without problems.

I am getting frustrated now with the whole thing and i am asking for advice.

i have tried to un-install and re-install and creating the design again as i read that it might have multiple layers.

Whats your views? i would really appreciate the help.

Thanks

BrianHahn · Mar 21, 2014

If this is repeating the cut there are a couple possibilities.
First, make sure you don't have vectors on top of vectors. Sometimes people accidentally create a duplicate set of vectors on top of one another in their artwork. This will cause the cutter to cut the image as many times as there are duplicate vectors.
Second, make sure the software isn't set to send multiple passes to the cutter. A cutter can cut through thicker materials by recutting or multiple pass cutting.
Third, make sure your machine isn't set to cut multiple times. Sometimes vinyl cutters will store the image in a buffer and then recut it depending on a setting on the LCD panel. I don't know if your GCC has this capability or not.

jake2013 · Mar 21, 2014

It is a Gcc exert that I Am using.

I have used the designs before so It can't have duplicate vectors as the first time it was used this never happened.

How would I go about checking to see if it isn't set up for multiple passes.

BrianHahn · Mar 21, 2014

There should be a setting for multiple pass cutting in the cut / plot control. Perhaps under an advanced tab.

jake2013 · Mar 22, 2014

Day three of this now, I am unable to find "multiple pass cutting".

Back to searching the web for answers.

GHEENEE1 · Mar 22, 2014

What I would do is select your object, right click, ungroup, then try to move a second object. And check your number of output and copies, they should be set to one.

jake2013 · Mar 22, 2014

i am just trying to cut a simple square at this time to test it, so there is nothing to ungroup.

And copy & Output are bot on one.

jake2013 · Mar 22, 2014

one thing i have noticed that i am unsure if it has anything to do with it is on Plot Manager it comes up 1 active job but then 5/5 saved jobs.

BrianHahn · Mar 22, 2014

Can you delete the saved jobs?

royster13 · Mar 22, 2014

Use the "Sort with Simulation" tool to preview your cut....

jake2013 · Mar 22, 2014

BrianHahn said:
Can you delete the saved jobs?

Every time i start a new cut i delete the saved or it keeps printing the last job.

jake2013 · Mar 22, 2014

royster13 said:
Use the "Sort with Simulation" tool to preview your cut....

I have just tried that and it only comes up with one cut

BrianHahn · Mar 23, 2014

Is there a way in Great Cut to reset all your settings like there is in Flexi? If so, please give this a try.

jake2013 · Mar 23, 2014

BrianHahn said:
Is there a way in Great Cut to reset all your settings like there is in Flexi? If so, please give this a try.

I do not believe there is. unless i just haven't found it.

BrianHahn · Mar 23, 2014

If we are convinced this is software related, I would recommend uninstalling and reinstalling the software. To make sure it is software related, download a 1 week trial version of SignCut at www.SignCutPro.com and see if SignCut does the same thing. If not, it is software. If it does, the issue is cutter related.

jake2013 · Mar 27, 2014

BrianHahn said:
If we are convinced this is software related, I would recommend uninstalling and reinstalling the software. To make sure it is software related, download a 1 week trial version of SignCut at www.SignCutPro.com and see if SignCut does the same thing. If not, it is software. If it does, the issue is cutter related.

So i downloaded the sign cut pro and only one cut.
So it must be a problem with the the settings on great cut.

I will have yet another go ar uninstalling the programme

jake2013 · Mar 27, 2014

And again the same problem

BrianHahn · Mar 27, 2014

When you uninstall GreatCut can you make sure that there is nothing left behind? When we uninstall Flexi, there are options to leave the settings behind so that when it gets reinstalled you have the same settings. GreatCut may have something similar going on. After it is uninstalled, reboot the computer and then check the shortcuts to make sure they are gone and look for a folder in programs and features to make sure it is gone.

It would be nice if there was a way to reset the GreatCut settings. It may be necessary to contact your dealer or GCC directly to see if there is a way to do this.

jake2013 · Mar 28, 2014

BrianHahn said:
When you uninstall GreatCut can you make sure that there is nothing left behind? When we uninstall Flexi, there are options to leave the settings behind so that when it gets reinstalled you have the same settings. GreatCut may have something similar going on. After it is uninstalled, reboot the computer and then check the shortcuts to make sure they are gone and look for a folder in programs and features to make sure it is gone.

It would be nice if there was a way to reset the GreatCut settings. It may be necessary to contact your dealer or GCC directly to see if there is a way to do this.

I have uninstalled the programme & Rebooted it looks to have removed all. but i have clicked on the notifications and i still remembers Plotman.exe so now i am trying to remove this but having difficulty finding it.

I have contacted Tech Support but waiting for a response.

BrianHahn · Mar 28, 2014

When GCC responds, post the resolution so we will know for next time. In the mean-time, use your SignCut trial to cut.

GCC Greatcut Repeating cut

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