[lioness]

Hello, I have an FP-125 and its a work horse usually. With the holidays we flushed the printer and it has cleaning fluid installed. The lines have been flushed and it has been plugged in. Last night however it started looping in "auto maintenance" mode and does not communicate with the computer. Anajet is closed for the New Year's holiday, so any suggestions are greatly appreciated.

 

[lioness]

This sounds really basic, I know, But have you turned it ALL THE WAY off, even in the back? and then back on? Making sure nothing in printer cache during the time when it is turned off?

Yes, indeed. Shut everything down. Cleared cache. reset chip holder. Cleaned encoder strip.

Anajet - just gave me instructions to reset the chip holder up to 8 times and to re-clean the strip and the optical lense. Keeping my fingers crossed!

 

[lioness]

Yes, indeed. Shut everything down. Cleared cache. reset chip holder. Cleaned encoder strip.

Anajet - just gave me instructions to reset the chip holder up to 8 times and to re-clean the strip and the optical lense. Keeping my fingers crossed!

Still having on-going issues with System Maintenance loop. Happens following weekly maintenance when I boot the computer back up or following auto maintenance.

Good news - I'm getting very good at re-setting the chip! What once took me almost 45-minutes as I was so afraid I might break something, I now have down to about 4-minutes to tear down in order to reset chip holder than another 4-7 minutes to clean everything and reassemble.

Have had to reset up to 8 times 4-times this past week.

Any insight is greatly appreciated. It has been a busy weekend with all this extra maintenance and its 1am and now I can call it a night and hope it doesn't go offline before I get started in the morning.....

Will keep posting until I find a better solution.

 

[lioness]

Hey Jo, when was the last time you did a nozzle check? I think that your problem is the print head. The printer knows when you've got clogged nozzles and I know you've had it for a while

My printer is down at the moment. I have replacement parts on order and in the meantime am working with another print shop to keep my customers orders filled.

I'll post as soon as I get the printer back up and running.