Check post 72 for links to the service manual it has a good trouble shooting section in it begining at page 40 of the manual
http://www.t-shirtforums.com/direct-garment-dtg-inkjet-printing/t36044-5.html#post1104894
There is some info about the carriage bumping against the frame on page 59 of the manual
Hope this helps
http://www.t-shirtforums.com/direct-garment-dtg-inkjet-printing/t36044-5.html#post1104894
There is some info about the carriage bumping against the frame on page 59 of the manual
Hope this helps