The 6101 error message is a generic one that involves an error with the moving of the print head carriage, so there could be a couple of things that you will need to look at it. You are probably going to have to wait till Monday to go through all of them with either the Embroidme tech or if you can the Brother GT Tech Support line (877-427-6843). The items to look at are the following:
1. Check the carriage motor and sensor.
2. Check the encoder strip.
3. Check the flat cable that connects the main PCB board to the Carriage PCB board.
Unless you know what these are already and how to access them, I would recommend you wait till you can speak with an authorized tech.
Thanks, unfortunately I am familiar with these parts,I have checked the encoder strip and the flat cable, what should I look for on the carriage motor and sensor? Thanks for your help, always happens when I need it most.
Being that the printer is 5 years old, one of the parts or cables could be worn out. I would just strongly suggest that you call the Brother GT Tech Support line (877-427-6843) have them walk you through their steps to determine what could be your issue. That would be the fastest way unless you want to have a tech come to your shop.
1 - 6 of 6 Posts
This is an older thread, you may not receive a response, and could
be reviving an old thread. Please consider creating a new thread.
A forum community dedicated to T-shirt merchants, professionals and enthusiasts. Come join the discussion about graphics, commerce, dyes, prints, collections, guides, displays, styles, scales, equipment, accessories, reviews, classifieds, and more!