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I recently had a very aggravating problem with the print head on one of our 4880 printers. It was working great, then all of a sudden out we started getting all kinds of banding and horrible print quality! I ran a nozzle check and was missing the top half of every color and the bottom half was very spotted. So I ran severial head cleaning and things just seemed to get worse.
So I called the company I purchased my Hybrid system from and they had me run more head cleanings, wanted me to waste another $100 on PrintJockey software.(which they did end up sending me a free copy.) After I installed this software and ran more head cleanings on each channel there was still no improvement. I was about ready to through this thing in the trash and call it a right off hell I had already wasted close to a thousand Dollars in ink.
I decided to give sawgrass a call and see if they could help it is their ink. They were great they quickly explained to me that if after two head cleanings you still have a clog then your problem is probably somewhere else.They had me flush the capping station with an eyedropper and some cleaning solution and then had me remove the Flushing Box and clean it with warm running water under the sink. I only had to remove 1 easy to get to screw and the whole procedure took about ten minutes.
I believe my problem was the flushing box because it was completely clogged on the top and you could not even see the mesh over the filter, this is where your printer pulls ink through for head cleaning so if it is clogged you are just wasting ink and further clogging your head because the ink has no where to go.
After this simple and free maintenance the printer works great again. To get the print head out of the way just fallow the instructions to change the cutting blade this will move the head to the center position.
In the pic below you can see the capping station and the Flushing box. Just remove the carefully remove the screw and take out the Flushing box to clean.
Hope this helps someone as much as it did me.
So I called the company I purchased my Hybrid system from and they had me run more head cleanings, wanted me to waste another $100 on PrintJockey software.(which they did end up sending me a free copy.) After I installed this software and ran more head cleanings on each channel there was still no improvement. I was about ready to through this thing in the trash and call it a right off hell I had already wasted close to a thousand Dollars in ink.
I decided to give sawgrass a call and see if they could help it is their ink. They were great they quickly explained to me that if after two head cleanings you still have a clog then your problem is probably somewhere else.They had me flush the capping station with an eyedropper and some cleaning solution and then had me remove the Flushing Box and clean it with warm running water under the sink. I only had to remove 1 easy to get to screw and the whole procedure took about ten minutes.
I believe my problem was the flushing box because it was completely clogged on the top and you could not even see the mesh over the filter, this is where your printer pulls ink through for head cleaning so if it is clogged you are just wasting ink and further clogging your head because the ink has no where to go.
After this simple and free maintenance the printer works great again. To get the print head out of the way just fallow the instructions to change the cutting blade this will move the head to the center position.
In the pic below you can see the capping station and the Flushing box. Just remove the carefully remove the screw and take out the Flushing box to clean.
Hope this helps someone as much as it did me.
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