If you are doing t-shirt transfers, you need to use the pigment inks. The dye won't work. If you are making film positives for screens, the dye is better, though people here have used both with satisfactory results.
The used 1400 I bought has been a nightmare ever since I finally bought the refill supplies and started working for it on Monday. Since I started out with cleaning carts (because the thing had been left with no ink tanks in it (never ever do this!)
I didn't have a reliable gauge to the nozzle check, but it kept going Fatal Error/General Error on me. It finally refused to turn on (probably for safety). I got mad enough at it that I looked up how to take the printhead out and tore the carriage apart trying to get it (it's not hard
so much as frustrating
). I soaked the printhead overnight in cleaning fluid (You cut the bottom of a cup off or find a shallow container small enough to balance the printhead over it (it's attached to the nozzles so there's a wide flat piece with the smaller square hanging underneath it) and so that the printhead soaks in the cleaning fluid but not the circuit board.
When I went to put it back in I found the ribbon cables were all corroded! I didn't notice this when I took it out last night. And there was both ink and corrosion inside the slot for the ribbon cable on the printhead. I cleaned it off with alcohol on a rag (be gentle doing this, the contacts started to peel off the ribbon) because ammonia will cause more corrosion. So far so good.
Anyway, the main point being that before you give up on the printer, maybe you should take the printhead out. First, download the WICReset tool from OctoInkjet (it's actually hosted on 2manuals).
WICReset Utility : Reset key code(s)
You do not need to pay to use the read function, only to reset. Once you install it (and update if needed), go to Advanced functions and Retrieve information. Read the warnings on the Advanced tab first. Remember, any of these unauthorized utilities and whatnot can break your printer in the worst case scenario. I use them all the time, but remember there is always a slight risk it will make your printer's firmware fandango itself to death
. Proceed at your own risk.
Once you retrieve the information there will be a slot that says "Last fatal error". Come back here and post what it is before
you do anything else.
Here is the video I found on how to remove a printhead. I would not recommend you do this unless you are 100% comfortable with doing it. Otherwise if you know a computer geek in the area, ask them to do it but don't be surprised if they refuse - I probably wouldn't do it for a customer, only for a friend, because there's a much bigger risk of messing up this procedure.
The "hook" he uses to push in the tabs on the cartridge chip pin reader is absolutely pointless. You need something very
stiff and unbendable to easily push those tabs in. You can see where the tabs are from the front with a flashlight. You need an L shaped tool. If I did it over again I would use a very small allen wrench with the shorter end of the L cut down to half an inch or less to push the tabs in from the back to release the chip reader.
Again, attempt/destroy at your own risk. I only did it because there was no other way... what was I going to do? Break the broken printer?