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Juat bought a used DTG HM1 with the software. Installed on a newly purchased HP laptop. Getting error message E000C hardware key not found. It is the safe net sentinel. Have the dongle. Any insight will be excellent. Thanks in advance.
 

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Hi Ray
As the HM1 is an older machine, the software is probably compatible upto Windows XP/Vista only. If you have purchased a new laptop, it is probably Windows 8/10. I would contact the software supplier and tell them what is happening, there may be a charge to upgrade the software to work on the new versions of Windows.
 
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