Hi, we are completely new to the T Shirt printing scene. We had our Viper 2 for about 4 weeks now. We are having massive problems with the machine itself. We feel like there is something wrong with the printhead as we have printed different images as 2 pass and Inline, and the variations in the results are massive. One thing that continuously shows up is that once we have heat pressed the shirt after the print that we have white spots everywhere. We are heat pressing at 170C for 120 seconds. We have the same problem no matter what setting the white is on, we have tried about every setting from weak to strong and get the same results. One other thing we have noticed is that when we put the shirt on the tray all fibers on the shirt are flat. On the 2 pass when the white layer is on, there is a massive amount of fibers sticking up. I can provide pictures if needed. We would appreciate any help we can get. The weird thing is(and that's why I think our printer head is broken) is that the same printer at the Sales office of the company we bought it from, produces image after image perfect prints.
We have to test print every image like 10 times to then give up in the end.
Thanks for any help you can give us.
What I want to achieve in the end is for the company to either replace the head or give us a new machine as like I said our Viper 2 is only 4 weeks old.
One other thing, do you guys test print images and if yes how many times?
Thanks again
Jess
We have to test print every image like 10 times to then give up in the end.
Thanks for any help you can give us.
What I want to achieve in the end is for the company to either replace the head or give us a new machine as like I said our Viper 2 is only 4 weeks old.
One other thing, do you guys test print images and if yes how many times?
Thanks again
Jess