Does anybody have any insight?
DTG K3 ejecting immediately after loading
Once I send a print job to the k3 and press load, it will load the platen but then immediately eject it and flash "LOAD" again. If I press load again, it will do the same thing and keep going and going without ever printing anything. I recently upgraded my computer to a Windows 8 machine so I'm assuming this has something to do with it. Maybe in the drivers or something but I'm not sure. Can anybody help with this issue?
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Check your media switch on the bed. Look inside the machine you will notice a toggle switch or an orange triangle on the right hand side.
Tell me, when you press LOAD, physically watch the platen and tell me what happens when it reaches the switch. Does it ride over it and keep going? If so, it will be contaminated with dirt and will require a clean.
Early versions of the K3 had a toggle switch, the later versions had a clear or orange load switch.
Tell me, when you press LOAD, physically watch the platen and tell me what happens when it reaches the switch. Does it ride over it and keep going? If so, it will be contaminated with dirt and will require a clean.
Early versions of the K3 had a toggle switch, the later versions had a clear or orange load switch.
Thanks for the reply but I don't think that is the issue as it works perfectly on my Windows XP machine but not on my Windows 8 machine.
Ah ok! So you were running XP before?Thanks for the reply but I don't think that is the issue as it works perfectly on my Windows XP machine but not on my Windows 8 machine.
I'd look at the driver, Did you install the correct version, I.E, R1800 / R1900 32 / 64 bit?
I'd also look at the page size. Remember it needs to be set to A3+
Which rip are you using?
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