DTG Epson 1390 bad print help!!!

shape said:

Hello everyone,
I'm new on this forum and i have the same problem as you.

Since this month i have flatbed with printhead Epson 1390 with software Acrorip 8.

I have a problem with white ink, it isnt really look like white when printed, more like gray.
When i want white ink to look white, i need to print it above 3 times.

With 2nd printing, my printer moves the print forward which gives messy look - and it isnt is the fault of the software, because settings stay default.

I dont know if problem is in printer only, or in software.

Please help me with these problems,

Thank you in advance

Click to expand...

Sounds like it could not enough ink or pre-treatment, print a test file onto a sheet of transparency, you should get so much white it will pool. If this the case you need to work on your pre-treatment methods.

Don't be misled by the rip saying default, you need a profile for every different kind of head & the printer it is used in depending on the ink brand. You may need two passes of white with that printer which will require perfect rewind registration.

Also if you have the white in a CISS or standard carts it will need shaking on a daily basis as the white ink splits in the pipes giving a low pigment (dull) print.

You should get some help from the seller as they should have experience in that specific printer and do have a duty to support you or they should not be selling it.

Hope this helps.

Colin

Thank you for the quick reply. I'm using Epson ink. I guess it's not a matter of the ink seems to me that it is a matter of the head. The image is moved when it is printed again. I do not know what to do because it is a big problem for me. Technician from the company from which I bought the printer does not treat me seriously. I'll try as you say with pretretment.