This thread is to see if other people are experiencing the same issues and see if it's a broader problem. Support was unable to solve my issue.Hi,
Please contact our support department first thing Monday morning and we'll be sure to get in touch with you right away.
-Alex
Can you go into more detail about what's going on. I know you said cr load errors so is your carriage getting stuck and not able to eject from the capping? Are you hearing grinding noises? Do you use a screw driver to unlock the carriage?This thread is to see if other people are experiencing the same issues and see if it's a broader problem. Support was unable to solve my issue.
The carriage moves fine. But on start up it does it's thing booting up then double reds. No, I stopped using the screw driver method (never got the memo that my training to use the screw driver was the WRONG advice, thanks EZ!, until after it broke the first time).Can you go into more detail about what's going on. I know you said cr load errors so is your carriage getting stuck and not able to eject from the capping? Are you hearing grinding noises? Do you use a screw driver to unlock the carriage?
Because I shouldn't have to pay for something that is broken due to being given INCORRECT training. Again, this thread is to communicate with other owners to see if the issue is common, and how they resolved it. Not to chat with equiptment zone.Hi,
I saw that you cancelled an appointment you had made to bring your machine in for our support department to take a look at. Occasionally phone support alone can't resolve an issue, so I do recommend bringing the machine in so we can take a look at it. I know you have had your printer for a while now and have spoken to our support department several times about this issue, so that's the avenue I would recommend.
-Alex
Try manually moving your shirt board to the load position and back out to the eject position using the left and right arrows. Do this a couple of times and move the bed back to the middle. Then start the printer up like normal. The printer may think it has a paper jam so crossing the sensors underneath the bed may tell the printer that there is no more jam. If that doesn't work then you may have a faulty YACB board.Because I shouldn't have to pay for something that is broken due to being given INCORRECT training. Again, this thread is to communicate with other owners to see if the issue is common, and how they resolved it. Not to chat with equiptment zone.
No luck, I think this would also cause it to show me a PW Sensor error instead of a CR load position lock when I pull up the error reading software. I appreciate the help.Try manually moving your shirt board to the load position and back out to the eject position using the left and right arrows. Do this a couple of times and move the bed back to the middle. Then start the printer up like normal. The printer may think it has a paper jam so crossing the sensors underneath the bed may tell the printer that there is no more jam. If that doesn't work then you may have a faulty YACB board.
You can remove the pw sensor and see if that works. I remember a vjet customer in the past doing this and it worked. Just remember to unplug your printer when doing this.No luck, I think this would also cause it to show me a PW Sensor error instead of a CR load position lock when I pull up the error reading software. I appreciate the help.
Looks like I'm going to have to find a way to transport it up there and pay a nice 400% mark up on parts fresh out of warranty.
Is neoflex like this as well? They're a bit more local and I need another printer by end of month. Was looking at that for the next options. Too frustrated with the veloci jet
I suggest instead of replacing it that often what you can do is take it out every month and give it a good cleaning. Then your chances of ever having to replace it are slim. Save you about $160 a year. You can buy a liter of ink with that. I do that on my 2200 and I have had the same capping/pump for the last 2 years. I have trained customers on 4880 and 1900 to do the same. Big thing is that you don't want ink to build up in that small plastic gear in the pump.I have an R2880 DTG and we replace our capping station every 60-90 days. $40 part. Five minutes of work.
You said your printer is out of warranty. How long was the warranty?
The R1900/R2880 capping station is built weaker than the 4880. The wiper blade is part of it. I recommend always spraying a little cleaning solution in both channel pads during a cleaning cycle. It'll keep the gaskets fresh. I also dry the wiper blade and the use my finger to see if there's any ink. If so, peel it all off, completely.
You need to reset the waste tank. Do you have the 1900 adjustment program? You'll need it.Hello, I have the same problem That "printprintprint" even if the (post) is old. I am curious to know if the problem has been fixed and how.
My Veloci-Jet WAS purchase used, And came up with a new print head,but i have never seen it work ...
Equipment Zone Told Me That It Was purchase 2 years a go, Confirming what the seller Told me.
Here is a video That Demonstrates what my Veloci-Jet XL do.
VELOCI-JET XL Double Blinking Red error - YouTube
can some one help me whit this?
Thank you.
no, I only Ez-Rip software (2CD'S) and the USB to activate it.You need to reset the waste tank. Do you have the 1900 adjustment program? You'll need it.
I know it's an old thread, but did you ever figure this out? I'm having the exact issue right now. Thanks.no, I only Ez-Rip software (2CD'S) and the USB to activate it.
do you know where I can find it?
thank you very much for your answers.
I'm aware that this is way too old tread, but I'm having exactly the same problems now as the ones you described. Carriage gets stucked with grindy noises. It get stucked in the middle of cleaning process (on the capping), and in the middle of printing (at the opposite side of capping). I have a Kiosk K3 machine. Any ideas what I sholud do?
