Personally, for me it does. Don't get me wrong, I trust paypal and everything its just that when I go to a site and it sends me to paypal to pay, I realise it's definitely a smaller operation. It's a minute turn off as I will still purchase but i've made a mental note of it.aokusman said:Not really. I feel paypal is widely recognized as a safe way to pay.
The problem is, Paypal has now become extremely competative for the seller. If you add up all the various rates, currency conversion, authorised vs non-authorised cards, for may international sellers, Paypal is actually now cheaper than a merchant account.sarafina said:Personally, for me it does. Don't get me wrong, I trust paypal and everything its just that when I go to a site and it sends me to paypal to pay, I realise it's definitely a smaller operation. It's a minute turn off as I will still purchase but i've made a mental note of it.
A little.superTs said:Whenever you see paypal as the payment method, does it decrease your respect for the company/website?
When I've seen people launch sites in the past (in a non-shirt forum) there's always two-three people who speak up and ask if they can use something other than paypal. I think there is a small percentage of potential customers who are just flat out against it for a variety of reasons (Ebay disputes with Paypal are notoriously messy) or feel out of the loop because they don't have an account with them.Solmu said:It's a strange thing - it will definitely affect my opinion of the company, and yet it won't have any practical impact at all.
I like the way our new member does it at www.mrfunkleberry.comChris said:I'll be using it as well, but I'm going to try to make it less threatening as possible. No Paypal logo on the front page, maybe an easy (but bold) explaination before buying that they do not need an account to pay for the items. Maybe I can avoid the 'negative' opinion and highlight the fact that it doesn't have any practical impact on my store.
I was surprised that mrfunkleberry used Paypal. It's a very professional website with Paypal. I think if more and more people start accepting payments through Paypal, it will not seem as unprofessional.monkeylantern said:
I definitely agree with this, and I think we are starting to see it happen at the moment - probably due to the explosion in eCommerce sites starting with lower and lower amounts of start-up capital (but not necessarily unprofessional businesses - they don't correlate 100% like they once did).superTs said:I think if more and more people start accepting payments through Paypal, it will not seem as unprofessional.
PayPal's buyer protection is a lot easier to claim (since I've used it before) than finding out 1) What protection my credit card offers, and 2) How to apply for it.Rodney said:I have a dedicated merchant account and I *still* offer PayPal because some people just prefer to pay that way.
Same here. I remember they used to be more of an actual bank (when they were x.com)I've been a member with PP when they 1st started out as X.com
.. it's well over 5 years now . . . and only had ONE issue *knocking on wood*~
I assumed that was the point of this thread. There aren't many people who would object to anything as an additional payment method. Certainly I was talking about sites using PayPal as their primary credit card payment processor.sarafina said:Conversely now, do you think offering ONLY paypal would be a turnoff?
That's just more or less a standard PayPal shopping cart implementation. It can be made even more invisible than that - I know because mine ismonkeylantern said:
For me it is a turnoff. I don't have a problem if it is a secondary form of payment, but if it is the only choice, then the company usually loses a point with me in terms of professionalism. I know that might sound snooty, but it's just one of those gut reactions I get. I guess I percieve non paypal credit card payments to be more credible. It's kind of like when a company is structured as an LLC or a corporation. You know that there's a certain extra length of effort and investment that the company had to go through. Having Paypal as the only option makes it seem like more of a fly-by-night type company, IMO. Also, I've had problems using Paypal in the past and have my own personal biases against it, from that standpoint. I'm sure there is a certain percentage of people out there that feel the same.sarafina said:Conversely now, do you think offering ONLY paypal would be a turnoff? Paypal is able to accept credit card and what not so do you think that only having it is a turnoff?
Vectro said:It's kind of like when a company is structured as an LLC or a corporation. You know that there's a certain extra length of effort and investment that the company had to go through. QUOTE]
Ouch. Heh. My interactive company is structured as an LLC. There are actually excellent reasons for being a LLC vs a corporation (for one thing, the tax structure is much more flexible [you can get money out and avoid some of the double taxation that occurs with corporations). Anyway, I digress...
Paypal is a turn-off for me if it's the only form of purchase. It's irritating to be bumped to a secondary site for the purchase process. I feel more comfortable/reassured when a site is self-contained and completely integrated.