Discussion Starter · #1 ·
Looking for some seasoned help. I recently quoted a t-shirt job for some reunion shirts. The customer wanted a price for 50 shirts with transfers on both front and back. I use transfer express so I have that part taken care of and also have the shirt supplies taken care of. My problem has came in when she contacted me via email stating she wanted me to do 2 shirts asap and to let her know when they were done. Problem is that I quoted her on the qty of 50 shirts not 2. I guess I am in kind of panic that she takes the 2 shirts and shops around and I loose monies, as it is a whole lot cheaper to order the fifty transfers than one or five of each. Should I have asked for a deposit when I first gave her a quote? How do I back track and tell her about expenses of ordering a few instead of what I thought I was quoting for. Her delivery time is in two weeks for the whole job. This really caught me off guard. Been doing shirts for a while now and this is a first of this concern for me. Any body have any types of forms or statements they generally use. Any suggestions would be helpful.