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51 Posts
Does anyone know what is going on with deco network today?
I think I have now suffered 1 bug too many and its now time to start shouting which has been a very passive opinion about this overpriced system.
I have been using this system for approx. 12 months now and today
I went to do a quote and all I have had for the last half hour on 2 browsers is a stupid spinning wheel!
I have also tried to access the sites support and thats bugging out too,
Deco is a bag of stress sometimes , especially when you are trying do a quote on a saturday and cannot even get support.
I have had weekly bugs with this software and its sad because I have put about a years hard work into tailoring the products to suit my needs , To make things worst the uk ralawise catalouge is half done as many of the products That deco have supplied for them have the back view missing and have to be re fixed , Also there are allot of ralawise products that are not even in deco catalogue so I have had to enter them manually myself which has been very time consuming, on average including bugs a quote can take up to 30 minutes if the product is not in deco catalogue.
Another thing :
When you are doing a big customer quote ( which may take up to an hour, the last thing you need are the following errors:
A slow buggy quote page,As the more products you add the slower the system gets and errors start occurring.
Sometimes when you override a price it changes back on its own , Or your quote will not save due to a system error
dont get me wrong guys I love the whole concept and the software is great when it works ,and as much as I have been tempted to cancel sometimes due to the constant bugs, the pros of this software make you bare and grit in hope that things will only get better eventually.
but I do I feel some hard truth needs to be known about deco because I have had daily issues with this software and I don't have the time to make daily support tickets so I guess its all coming out today.
COME ON DECO :
Fix up guys , $149 per month is a lot of money for such buggy software that comes with some very basic templates and £950 for a more than basic looking web template is a bit much considering you are charging such a high monthly fee..
I think I have now suffered 1 bug too many and its now time to start shouting which has been a very passive opinion about this overpriced system.
I have been using this system for approx. 12 months now and today
I went to do a quote and all I have had for the last half hour on 2 browsers is a stupid spinning wheel!
I have also tried to access the sites support and thats bugging out too,
Deco is a bag of stress sometimes , especially when you are trying do a quote on a saturday and cannot even get support.
I have had weekly bugs with this software and its sad because I have put about a years hard work into tailoring the products to suit my needs , To make things worst the uk ralawise catalouge is half done as many of the products That deco have supplied for them have the back view missing and have to be re fixed , Also there are allot of ralawise products that are not even in deco catalogue so I have had to enter them manually myself which has been very time consuming, on average including bugs a quote can take up to 30 minutes if the product is not in deco catalogue.
Another thing :
When you are doing a big customer quote ( which may take up to an hour, the last thing you need are the following errors:
A slow buggy quote page,As the more products you add the slower the system gets and errors start occurring.
Sometimes when you override a price it changes back on its own , Or your quote will not save due to a system error
dont get me wrong guys I love the whole concept and the software is great when it works ,and as much as I have been tempted to cancel sometimes due to the constant bugs, the pros of this software make you bare and grit in hope that things will only get better eventually.
but I do I feel some hard truth needs to be known about deco because I have had daily issues with this software and I don't have the time to make daily support tickets so I guess its all coming out today.
COME ON DECO :
Fix up guys , $149 per month is a lot of money for such buggy software that comes with some very basic templates and £950 for a more than basic looking web template is a bit much considering you are charging such a high monthly fee..