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Hi,
I have a Roland GX24 Cutter I am having some issues with and wondering if anyone else has experienced similar problems? When I print my heat transfer and then cut the design, it cuts 1/10mm off so that it cuts off 1/10mm on one side and 1/10mm past on the opposite side so I end up with a white border from the paper on one side of the design. I updated the Firmware for the cutter, but am still experiencing the issue. If anyone has any advice on what I could try to solve the problem it would be greatly appreciated.
thanks,
Natalie
 

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Before you send the cut job use the up down controls on the plotter to center the two cutting marks over the white cutting strip. If you look in the GX 24 documentation they show a picture of lining up a contour cut. I hope this helps with your problem.
 
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